Refund Policy

Refund Policy – Aaru Home Solutions
At Aaru Home Solutions, we are committed to providing high-quality services and complete customer satisfaction. This Refund Policy outlines the terms under which refunds may be considered.

1. Service-Based Refunds
As we provide service-based solutions, refunds are generally not applicable once the service has been completed successfully. However, if you are not satisfied with the quality of work, we will first make every effort to resolve the issue.

2. Eligibility for Refund
A refund may be considered in the following cases:

• Service was not delivered as agreed
• Work was not started after payment (without valid reason)
• Cancellation request made before service initiation

3. Non-Refundable Cases
Refunds will not be provided in the following situations:

• Service has already been completed
• Delay caused due to unavoidable circumstances (weather, material delay, etc.)
• Change of mind after service has started or completed

4. Cancellation Policy

• Customers can cancel the service before work begins for a full or partial refund (depending on any advance costs incurred).
• Once the service has started, cancellation charges may apply.

5. Refund Process

• Approved refunds will be processed within 5–7 working days.
• Refund will be issued through the original payment method or as mutually agreed.

6. Quality Assurance
Instead of refunds, we prioritize resolving issues by rework, correction, or service adjustments to ensure customer satisfaction.

7. Contact Us
For any refund or cancellation requests, please contact us with your service details.

Aaru Home Solutions – Committed to Quality and Fair Service.